EDGE Strategy is a Swiss-based tech company offering organizations a holistic solution to measure, accelerate and get certified on where they stand in terms of gender and intersectional equity.
Our customer base consists of large organizations in 44 different countries across five continents and 29 different industries and includes IKEA, L’Oréal, Philips, UNICEF, Dow, the World Bank, the European Central Bank, IFF, Firmenich, Zurich Financial Services and Pictet, among many others.
Headquartered in Zug, Switzerland, EDGE Strategy is a high-growth, global and mission-driven organization. Its team brings together highly motivated, curious and diverse professionals who want to find meaning in their work and to help each other thrive in the process.
EDGE Strategy offers a workplace that values flexibility, resourcefulness and inclusiveness, as well as the opportunity to become an integral part of the company’s financial success through the employee stock-option plan.
Our business is growing rapidly and we are looking for a highly committed and proactive Customer Experience Manager with a can-do attitude, willingness to go the extra mile, and the desire to work in a fast-paced environment to join our team. You will be responsible for nurturing a trusted relationship with our clients and leading the CX project teams to ensure an exceptional customer experience with EDGE’s offering and software. You will report directly to the Head of Customer Experience.Customer Experiences Specialists will report into you.
This position requires an entrepreneurial spirit, a high level of professionalism, flexibility, and adaptability with an open-minded attitude towards change and challenge, and the wish to continuously keep abreast on client relationship management and ESG topics.
Required Skills and Experiences:
Are you looking for a new challenge? Please send us your resume together with a motivation letter and all relevant documents in English to: email@example.com
We look forward to receiving your application.