Principal Client Adviser

Full time

About EDGE Strategy

EDGE Strategy is a dynamic, global and mission-driven organization, committed to closing the gender gap in the workplace. EDGE Strategy is the commercial arm of the EDGE Certified Foundation and its aim is to prepare organizations for the EDGE Certification, the global leading standard for workplace gender equality.

EDGE stands for Economic Dividends for Gender Equality and is distinguished by its rigor and focus on business impact. EDGE Certification has been designed to help companies not only create an optimal workplace for women and men, but also benefit from it. Its methodology uses a business, workforce analytics approach that incorporates benchmarking, metrics and accountability into the process.

EDGE Certification’s diverse customer base consists of 200 large organizations in 37 countries across five continents, representing 24 different industries and encompassing more than one million employees. Organizations that are certified include SAP, IKEA, L’Oréal, UNICEF, the World Bank, the European Central Bank, Firmenich, Zurich Financial Services and Pictet, among many others.

About the role

The person in this role is responsible for being the primary and senior client adviser for a portfolio of international client organizations proceeding with the EDGE Certification process.

Accountabilities

  • Acting as a trusted, and broad-based business adviser to senior level client management.
  • Overall supervision and management of an international client portfolio, managing the overall delivery to the client of a team of Lead Client Advisers and Junior Client Advisers.
  • Building and developing long-term relationships with new and existing clients.
  • Being an effective agent of change and leveraging intellectual capital of others to bring solutions for clients.
  • Continuously seeking to improve the overall value proposition of EDGE Certification to the client.
  • Playing a leadership role in the development of creative, analytical and strategic client approaches in the post-EDGE Certification phase.
  • Managing the budgeting and profitability of client projects.

Key measurements of success

  • Efficient, timely, accurate and high-quality project delivery.
  • Client satisfaction / Net Promoter Score.
  • Client retention rate.

Required Skills and Experience

  • Higher university degree and 3 – 5 years of experience in a client facing role, ideally in a management consulting global firm within the strategy, human capital or sustainability practice.
  • Proven track record using solutions-based approaches to project management.
  • Strong analytical skills and ability to present results, including clear interpretations and charts.
  • Ability to manage time and resources, work independently, and pay attention to detail.
  • Ability to work in a collaborative environment, and learn and apply new skills in the context of a fast-paced organizational agenda and ambitious organizational objectives.
  • Effective written and verbal communications skills with senior client professionals.
  • Fluency in Spanish and English. Additional languages including German are a definite plus.
  • Strong understanding of sustainability topics and what Gender Equality in the workplace means in this context.
  • Strong sense of accountability, entrepreneurship and team spirit.

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